![]() ![]() ![]() so we s trongly recommend you use the provided power adapter to powe r the camera when you going to set up your camera wifi conne ction.Ģ. The wifi module of the camera may not work properly. Because if your camera power by the battery, when the bettery power is lacking, To solve this problem, please see following steps:ġ, Please use the provided pow er supply to power your camera when you set up the camera to hook up to your wifi. Regarding to your problem, it may be caused by the WiFi connection failed. We would like to request you to refer following information to check the problem first.įirst of all, please make sure the WiFi is not 5Ghz bands, because the camera is only able to work over 2.4Ghz WiFi network. Thanks for your email and sorry for the problem, please don’t worry as we will solve it in your favor. ![]()
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